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Scammers may pose as City employees threatening to disconnect electric and/or water service unless immediate payment is made.
Be suspicious of anyone calling to demand payment over the phone, and be aware of the following:
Know how to identify red flags and always trust your instincts.
For concerns or questions about utility scams or your Garland utility account, call Customer Service at 972-205-2671.
If you believe you have been the victim of the scam, report the incident to Garland Police at 972-485-4840.
For more about scams, check out our video.